Features
What's in it.
Not a feature graveyard. These are the things customers stay for.
The six that matter
On the left the customer sees an ordinary WhatsApp chat. On the right you see what happens in the system — every tool call, every field set, every rule.
Conversation
Answers from your documents
The agent reads your terms, price lists and product descriptions and answers from them — grounded, not invented.
Your tone of voice
You define how it speaks, from formal public-sector German to first names in a salon.
Multilingual
The agent picks up the customer's language and stays in it.
Voice messages
Customers send voice notes. The agent understands them and replies.
Process
Booking into the real calendar
Open slots, confirmation, reminder, cancellation handling — in chat instead of on the phone.
Case intake
Claims, complaints, requests: captured in structure and routed where they belong.
Closing in the chat
Where a process is connected, the sale happens inside the conversation.
Follow-ups
Automatic follow-up on rules you set — with a clear stop.
CRM
Pipeline with stages
Every thread is a lead with a status. Move, filter, report.
Custom fields
You define what gets extracted from the conversation — and get it back structured.
Human handover
One click and the agent goes quiet. Your team takes over with the full thread.
Analytics
What comes in, what gets answered, what turns into a booking, what into a sale.
Integrations
Meta and Google Ads
Click-to-WhatsApp ads land in a conversation, not in a form.
Webhooks and Zapier
In and out. Whatever else you run stays connected.
Calendar and mail
Appointments into the calendar, summaries and notifications by mail.
Industry systems
Where an interface exists we connect it. Where none exists, we say so.
See it on a real thread.
Message alkaio on WhatsApp — no form, no signup. Or book a 30-minute demo and we'll walk through your process.