Use cases
One channel, many processes.
The difference between a hair salon and a public authority isn't the technology, it's the process behind it. That's the part we build rather than configure.
The flow behind the channel
Pick an industry — and see the stages a conversation runs through there. That is exactly how the process gets built.
Retail and e-commerce
Product questions, availability, order status, exchanges and returns. Advice in the channel where people actually buy — and the follow-ups that otherwise sit in a support inbox.
Car dealerships
Workshop appointments, test drives, vehicle enquiries. The agent knows availability and books instead of collecting callbacks.
Restaurants
Table bookings, group enquiries, opening hours, menu, cancellations. Your phone stops ringing during service.
Salons and services
Book, move, remind. No-shows drop because reminders go out automatically and cancellations free the slot immediately.
Public sector
Recurring questions, form guidance, responsibilities, deadlines. The agent absorbs the volume that otherwise ties up the switchboard.
Insurance and finance
First point of contact for policy questions, reports and appointments — plus sales wherever a process is connected.
Small businesses
A ready best-practice workspace, live in days. You answer a few questions about your business, we bring the rest.
Large organisations
Your processes, your roles, your systems. Multiple locations, routing by responsibility, permissions and approvals.
See it on a real thread.
Message alkaio on WhatsApp — no form, no signup. Or book a 30-minute demo and we'll walk through your process.